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Shipping Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
We deliver across the UAE. Standard delivery times are 2–5 business days depending on your location.

• Orders above 500 AED qualify for free standard shipping within the UAE.
• We offer cash on delivery for all orders across the UAE for your convenience.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at alostoura001@gmail.com