Shipping policy

🚚 Shipping Policy

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

Delivery Time & Locations

We deliver across the UAE. Standard delivery times are 2–5 business days depending on your location.

Shipping Charges

• Free Shipping: Orders above 500 AED qualify for free standard shipping within the UAE.

Cash on Delivery

We offer cash on delivery for all orders across the UAE for your convenience.

Order Tracking

Once your order has shipped, you will receive an email with tracking information to monitor your delivery status.

Delivery Issues

If you experience any delays or issues with your order, please contact our support team at [alostoura001@gmail.com / +971 555 580 263 ] and we will assist you promptly.